All orders made in the UK are sent first class via Royal Mail. Typically, you should receive your item the next day, however, it can take 2 days on occasions. We urge customers to wait up to 5 days before contacting us if the item hasn’t yet arrived.
Providing the item is in stock, we ship all orders made before 3.30 pm the same day, any orders made after this time will be sent the following day. We also post on Saturdays but you must place your order before 11.30 am to receive same-day shipping. Orders placed after 11.30 will be posted on Monday.
If the products you want are out of stock, it may be the case that we’re expecting a delivery from our manufacturer and these products will be available soon. We urge customers to contact us to check if we have a shipment coming in. We will keep you updated and send you the items as soon as they become available.
Postage Times
According to Royal Mail delivery times are as follows:
⦁ UK First Class: 1 – 3 working days ⦁ Europe: 3 – 5 working days ⦁ USA / Canada: 4 – 12 working days ⦁ Rest of the World: 7 – 14 working days ⦁ Guaranteed Next Day Delivery (UK only): Before 1 pm the following day. However, orders placed on Friday are not guaranteed by Royal Mail to arrive on a Saturday. They may do, but as it is not guaranteed it could be the following Monday. ⦁ Guaranteed Saturday Delivery will arrive on Saturday before 1 pm.
Postage Costs – UK
Royal Mail £2.95 – Standard first class shipping £6.95 – Guaranteed Next working day Special Delivery £11.95 – Guaranteed Saturday Delivery
Click & Collect £3.95
FREE POSTAGE ON ORDERS OVER £60 FREE NEXT-DAY DELIVERY ON ORDERS OVER £90
To use the Click & Collect service, check the ‘ship to a different address’ box and enter the delivery address of the store you want it delivered to. Choose the ‘Click and Collect’ postage option. You can check for your nearest collection point address on the following link: EVRI Find a Parcelshop.
Postage Costs – Europe
£5.95 (no matter the size of the order)
FREE SHIPPING ON ANY EUROPEAN ORDERS OVER £90
NOTE: Royal Mail cannot deliver to Packstations, used mainly in Germany. Pack stations are owned by DHL which is not compatible with Royal Mail, which uses GLS as their carrier in Germany.